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Abstract (English)

Telemedical solutions are increasingly utilized by physicians to cope with

emerging challenges in modern healthcare. Rising numbers of patients due to

demographic change and associated health issues complicate the comprehensive

provision of care. Digital technologies, such as video consultation tools that establish

a virtual connection between patients and practitioners, are able to antagonize these

issues to some extent. However, the digitalization of care processes affects patients

as well, who are increasingly obliged to be an active part of healthcare by using

telemedicine and assessing its applicability and functionality. As a result, patients

become more and more responsible for an effective and successful implementation

of telemedicine. In that vein, this study proposes preliminary empirical findings and

discussion points drawn from an ongoing research project. Findings suggest that

responsibilities emerge regarding the preparation of online appointments, decisionmaking,

the perpetuation of behavioral patterns, and the prevention of overuse.