Inhalt

•  
   Acknowledgements
•  
   Table of Contents
•  
   List of Figures
•  
   List of Tables
•  
   Abbreviations
•  
   Part A
•  
  1 Introduction
•  
   1.1 Digital Transformation in Healthcare
•  
   1.2 Research Questions
•  
   1.3 Thesis Structure
•  
   2 Research Background
•  
  3 Research Design
•  
   3.1 Overview
•  
   3.2 Studies on the Provider Perspective
•  
   3.3 Studies on the Consumer Perspective
•  
   3.4 Methodological Studies
•  
  4 Findings
•  
  4.1 Summarized Presentation of Findings
•  
   4.1.1 Overview
•  
   4.1.2 Availability of Care and Structural Disparities
•  
   4.1.3 Autonomy, Voluntariness, and Empowerment
•  
   4.1.4 Emergence of Responsibilities and Obligations
•  
   4.1.5 Impacts on Consumer–Provider Relationships
•  
   4.1.6 Social Dimensions of Digital Care
•  
   4.1.7 The Role of Cognitive Biases in Healthcare Technology Use
•  
   4.1.8 Advanced Approaches in Healthcare Stakeholder Integration
•  
  4.2 Implications for Research, Practice, and Technology Design
•  
   4.2.1 The Provider Perspective
•  
   4.2.2 The Consumer Perspective
•  
   4.2.3 The Design Perspective
•  
  5 Discussion
•  
   5.1 Main Contributions
•  
   5.2 Limitations
•  
   5.3 Future Research
•  
   6 References
•  
   Part B
•  
   7 Using Facebook Comments for Upstream Engagement
•  
   7.1 Introduction
•  
   7.2 Literature
•  
   7.3 Development of a Systematic Approach
•  
   7.4 The Exemplary Cases of ‘Virtual Reality’ and ‘Affective Technology’
•  
   7.5 Discussion
•  
   7.6 References
•  
   8 Design Requirements for Digitalized Healthcare Support
•  
   8.1 Introduction
•  
  8.2 Related Work
•  
   8.2.1 Assistance Systems in Healthcare
•  
   8.2.2 Responsible Innovation
•  
  8.3 Methodological Approach
•  
   8.3.1 Research Design
•  
   8.3.2 Data Collection and Analysis
•  
  8.4 Findings
•  
   8.4.1 Privacy and Security
•  
   8.4.2 Autonomy
•  
   8.4.3 Competence
•  
   8.4.4 Design for All
•  
   8.5 Discussion
•  
   8.6 References
•  
   9 Exploring Design Dimensions through Value Sensitive Design
•  
   9.1 Introduction
•  
  9.2 Theoretical Background
•  
   9.2.1 Ethically driven healthcare systems design
•  
   9.2.2 Value Sensitive Design
•  
  9.3 Methodological Approach
•  
   9.3.1 Case Description
•  
   9.3.2 Research Agenda
•  
   9.4 Interim Findings and Future Work
•  
   9.5 References
•  
   10 Investigating Value Conflicts through Value Sensitive Design
•  
   10.1 Introduction
•  
  10.2 Theoretical Background
•  
   10.2.1 Ethical Design of Healthcare Technologies
•  
   10.2.2 Value Sensitive Design and its Application
•  
  10.3 Methodological Approach
•  
   10.3.1 Case Description
•  
   10.3.2 Research Design
•  
   10.3.3 Data Collection and Analysis
•  
  10.4 Findings
•  
   10.4.1 Focus Group Findings (The Developers’ Perspective)
•  
   10.4.2 Interview Findings (The Parents’ Perspective)
•  
   10.4.3 Potential Value Conflicts
•  
   10.5 Discussion
•  
   10.6 Implications and Future Work
•  
   10.7 References
•  
   11 Towards a Framework for Design Theory Building
•  
   11.1 Introduction
•  
  11.2 Theoretical Background
•  
   11.2.1 Design Science and Theory Building
•  
   11.2.2 Quality Criteria of Design Choices
•  
  11.3 Method Development
•  
   11.3.1 Explorative Approach
•  
   11.3.2 Data-driven Design Theory Building
•  
  11.4 Exemplary Application
•  
   11.4.1 Case Description
•  
   11.4.2 Procedure and Findings
•  
   11.5 Conclusion
•  
   11.6 References
•  
   12 Influence of Information Incongruity on Trust-Relations
•  
   12.1 Introduction
•  
   12.2 Trust in Physician, HIT, and Oneself
•  
   12.3 Hypotheses
•  
   12.4 Method and Outlook
•  
   12.5 References
•  
   13 Cognitive Bias in Technology Acceptance by Physicians
•  
   13.1 Introduction
•  
  13.2 Theoretical Background
•  
   13.2.1 Technology Acceptance by Healthcare Professionals
•  
   13.2.2 Status Quo Bias Perspective
•  
   13.3 Theoretical Foundation for an Integrated Acceptance Model
•  
   13.4 Research Agenda and Preliminary Discussion
•  
   13.5 References
•  
   14 How Beating the Overconfidence Bias Can Prevent Medical Errors
•  
   14.1 Introduction
•  
  14.2 Theoretical background
•  
   14.2.1 Cognitive biases in the healthcare domain
•  
   14.2.2 Overconfidence in the healthcare domain
•  
   14.3 Model development
•  
   14.4 Research design and data analysis
•  
   14.5 Concluding remarks on how to beat cognitive biases by design
•  
   14.6 References
•  
   15 Digitally Influenced Relationship between Patients and Physicians
•  
   15.1 Introduction
•  
  15.2 Theoretical Background
•  
   15.2.1 Digital Patient Empowerment
•  
   15.2.2 Specifics of Rural Healthcare
•  
  15.3 Methods
•  
   15.3.1 Case Description
•  
   15.3.2 Data Collection and Analysis
•  
  15.4 Findings
•  
   15.4.1 Patient Activation
•  
   15.4.2 Impacts on Treatment Process
•  
   15.4.3 Patient Differentiation
•  
   15.4.4 Patient-Physician-Interaction
•  
   15.5 Discussion
•  
   15.6 Conclusion & Outlook
•  
   15.7 References
•  
   16 Perceived Limitations of Telemedicine
•  
   16.1 Introduction
•  
   16.2 Theoretical Background
•  
   16.3 Method
•  
   16.4 Findings
•  
   16.5 Discussion
•  
   16.6 Conclusion and Outlook
•  
   16.7 References
•  
   17 Collaboration of General Practitioners and Mobile Care
•  
   17.1 Introduction
•  
  17.2 Theoretical Background
•  
   17.2.1 The Challenges of General Practitioners and Mobile Care
•  
   17.2.2 Digital Technologies in Healthcare
•  
  17.3 Methods
•  
   17.3.1 Case Description and Study Design
•  
   17.3.2 Data Collection and Analysis
•  
   17.4 Findings
•  
   17.5 Discussion
•  
   17.6 Conclusion and Outlook
•  
   17.7 References
•  
   18 Patient Responsibilities in Telemedicine Use
•  
   18.1 Introduction and Background
•  
  18.2 Methods
•  
   18.2.1 Case Description
•  
   18.2.2 Data Collection and Analysis
•  
   18.3 Interim Findings
•  
   18.3.1 Perceived Benefits
•  
   18.3.2 Preliminary Considerations
•  
   18.3.3 Decision Making
•  
   18.3.4 Behavioral Patterns
•  
   18.3.5 Overuse
•  
   18.4 Preliminary Discussion
•  
   18.5 Conclusion and Future Research
•  
   18.6 References
•  
   19 Acceptance of Video Consultation by Patients in Rural Primary Care
•  
  19.1 Introduction
•  
   19.1.1 Background
•  
   19.1.2 Objectives
•  
  19.2 Methods
•  
   19.2.1 Study Design
•  
   19.2.2 Data Collection
•  
   19.2.3 Data Analysis
•  
  19.3 Results
•  
   19.3.1 Overview
•  
   19.3.2 Attitudes and Expectations toward Telemedicine
•  
   19.3.3 Human Interaction and its Impact on the Use of VC
•  
   19.3.4 Rights and Obligations
•  
   19.3.5 Social Factors
•  
  19.4 Discussion
•  
   19.4.1 Differences in the Perception of Benefits and Security Issues
•  
   19.4.2 Impacts of VC on the Patient-Physician Relationship
•  
   19.4.3 Emerging Tasks and Freedoms for Patients in a Virtual Setting
•  
   19.4.4 Social Impacts on the Use and Design of VC
•  
   19.4.5 Limitations
•  
   19.4.6 Conclusions and Outlook
•  
   19.5 References
•  
   19.6 Multimedia Appendix 1
•  
   19.7 Multimedia Appendix 2
•  
   19.8 Multimedia Appendix 3