Content

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   Acknowledgements
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   Table of Contents
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   List of Figures
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   List of Tables
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   Abbreviations
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   Part A
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  1 Introduction
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   1.1 Digital Transformation in Healthcare
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   1.2 Research Questions
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   1.3 Thesis Structure
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   2 Research Background
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  3 Research Design
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   3.1 Overview
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   3.2 Studies on the Provider Perspective
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   3.3 Studies on the Consumer Perspective
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   3.4 Methodological Studies
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  4 Findings
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  4.1 Summarized Presentation of Findings
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   4.1.1 Overview
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   4.1.2 Availability of Care and Structural Disparities
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   4.1.3 Autonomy, Voluntariness, and Empowerment
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   4.1.4 Emergence of Responsibilities and Obligations
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   4.1.5 Impacts on Consumer–Provider Relationships
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   4.1.6 Social Dimensions of Digital Care
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   4.1.7 The Role of Cognitive Biases in Healthcare Technology Use
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   4.1.8 Advanced Approaches in Healthcare Stakeholder Integration
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  4.2 Implications for Research, Practice, and Technology Design
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   4.2.1 The Provider Perspective
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   4.2.2 The Consumer Perspective
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   4.2.3 The Design Perspective
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  5 Discussion
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   5.1 Main Contributions
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   5.2 Limitations
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   5.3 Future Research
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   6 References
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   Part B
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   7 Using Facebook Comments for Upstream Engagement
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   7.1 Introduction
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   7.2 Literature
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   7.3 Development of a Systematic Approach
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   7.4 The Exemplary Cases of ‘Virtual Reality’ and ‘Affective Technology’
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   7.5 Discussion
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   7.6 References
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   8 Design Requirements for Digitalized Healthcare Support
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   8.1 Introduction
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  8.2 Related Work
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   8.2.1 Assistance Systems in Healthcare
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   8.2.2 Responsible Innovation
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  8.3 Methodological Approach
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   8.3.1 Research Design
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   8.3.2 Data Collection and Analysis
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  8.4 Findings
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   8.4.1 Privacy and Security
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   8.4.2 Autonomy
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   8.4.3 Competence
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   8.4.4 Design for All
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   8.5 Discussion
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   8.6 References
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   9 Exploring Design Dimensions through Value Sensitive Design
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   9.1 Introduction
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  9.2 Theoretical Background
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   9.2.1 Ethically driven healthcare systems design
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   9.2.2 Value Sensitive Design
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  9.3 Methodological Approach
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   9.3.1 Case Description
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   9.3.2 Research Agenda
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   9.4 Interim Findings and Future Work
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   9.5 References
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   10 Investigating Value Conflicts through Value Sensitive Design
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   10.1 Introduction
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  10.2 Theoretical Background
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   10.2.1 Ethical Design of Healthcare Technologies
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   10.2.2 Value Sensitive Design and its Application
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  10.3 Methodological Approach
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   10.3.1 Case Description
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   10.3.2 Research Design
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   10.3.3 Data Collection and Analysis
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  10.4 Findings
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   10.4.1 Focus Group Findings (The Developers’ Perspective)
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   10.4.2 Interview Findings (The Parents’ Perspective)
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   10.4.3 Potential Value Conflicts
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   10.5 Discussion
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   10.6 Implications and Future Work
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   10.7 References
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   11 Towards a Framework for Design Theory Building
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   11.1 Introduction
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  11.2 Theoretical Background
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   11.2.1 Design Science and Theory Building
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   11.2.2 Quality Criteria of Design Choices
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  11.3 Method Development
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   11.3.1 Explorative Approach
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   11.3.2 Data-driven Design Theory Building
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  11.4 Exemplary Application
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   11.4.1 Case Description
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   11.4.2 Procedure and Findings
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   11.5 Conclusion
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   11.6 References
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   12 Influence of Information Incongruity on Trust-Relations
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   12.1 Introduction
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   12.2 Trust in Physician, HIT, and Oneself
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   12.3 Hypotheses
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   12.4 Method and Outlook
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   12.5 References
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   13 Cognitive Bias in Technology Acceptance by Physicians
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   13.1 Introduction
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  13.2 Theoretical Background
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   13.2.1 Technology Acceptance by Healthcare Professionals
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   13.2.2 Status Quo Bias Perspective
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   13.3 Theoretical Foundation for an Integrated Acceptance Model
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   13.4 Research Agenda and Preliminary Discussion
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   13.5 References
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   14 How Beating the Overconfidence Bias Can Prevent Medical Errors
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   14.1 Introduction
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  14.2 Theoretical background
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   14.2.1 Cognitive biases in the healthcare domain
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   14.2.2 Overconfidence in the healthcare domain
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   14.3 Model development
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   14.4 Research design and data analysis
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   14.5 Concluding remarks on how to beat cognitive biases by design
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   14.6 References
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   15 Digitally Influenced Relationship between Patients and Physicians
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   15.1 Introduction
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  15.2 Theoretical Background
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   15.2.1 Digital Patient Empowerment
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   15.2.2 Specifics of Rural Healthcare
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  15.3 Methods
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   15.3.1 Case Description
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   15.3.2 Data Collection and Analysis
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  15.4 Findings
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   15.4.1 Patient Activation
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   15.4.2 Impacts on Treatment Process
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   15.4.3 Patient Differentiation
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   15.4.4 Patient-Physician-Interaction
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   15.5 Discussion
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   15.6 Conclusion & Outlook
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   15.7 References
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   16 Perceived Limitations of Telemedicine
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   16.1 Introduction
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   16.2 Theoretical Background
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   16.3 Method
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   16.4 Findings
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   16.5 Discussion
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   16.6 Conclusion and Outlook
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   16.7 References
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   17 Collaboration of General Practitioners and Mobile Care
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   17.1 Introduction
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  17.2 Theoretical Background
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   17.2.1 The Challenges of General Practitioners and Mobile Care
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   17.2.2 Digital Technologies in Healthcare
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  17.3 Methods
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   17.3.1 Case Description and Study Design
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   17.3.2 Data Collection and Analysis
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   17.4 Findings
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   17.5 Discussion
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   17.6 Conclusion and Outlook
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   17.7 References
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   18 Patient Responsibilities in Telemedicine Use
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   18.1 Introduction and Background
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  18.2 Methods
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   18.2.1 Case Description
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   18.2.2 Data Collection and Analysis
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   18.3 Interim Findings
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   18.3.1 Perceived Benefits
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   18.3.2 Preliminary Considerations
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   18.3.3 Decision Making
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   18.3.4 Behavioral Patterns
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   18.3.5 Overuse
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   18.4 Preliminary Discussion
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   18.5 Conclusion and Future Research
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   18.6 References
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   19 Acceptance of Video Consultation by Patients in Rural Primary Care
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  19.1 Introduction
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   19.1.1 Background
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   19.1.2 Objectives
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  19.2 Methods
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   19.2.1 Study Design
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   19.2.2 Data Collection
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   19.2.3 Data Analysis
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  19.3 Results
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   19.3.1 Overview
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   19.3.2 Attitudes and Expectations toward Telemedicine
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   19.3.3 Human Interaction and its Impact on the Use of VC
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   19.3.4 Rights and Obligations
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   19.3.5 Social Factors
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  19.4 Discussion
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   19.4.1 Differences in the Perception of Benefits and Security Issues
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   19.4.2 Impacts of VC on the Patient-Physician Relationship
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   19.4.3 Emerging Tasks and Freedoms for Patients in a Virtual Setting
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   19.4.4 Social Impacts on the Use and Design of VC
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   19.4.5 Limitations
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   19.4.6 Conclusions and Outlook
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   19.5 References
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   19.6 Multimedia Appendix 1
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   19.7 Multimedia Appendix 2
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   19.8 Multimedia Appendix 3