Inhalt

•  
   Abstract
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   Acknowledgements
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   Contents
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  Introduction
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   Motivation
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   Research Questions and Structure of the Thesis
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   Structure of the chapters
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  Participatory Design
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   Foundations of PD
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   Continuous user involvement and social technologies
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   Co-design with users of an online community
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   Co-designing with users of local households
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  Tools that support co-design activities
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   Cultural Probes
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   Feedback Tools
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   Digital pen based interaction concepts
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   Case Studies
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   Involving Users in the Wild - Participatory Product Development in and with Online Communities
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   Introduction
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   The methodological foundations of PD
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   Community driven development
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   Project context
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   Methods
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   Process
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   Participants
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  Empirical results
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   Role of the user, risk and motivation
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   Intensity of participation
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   Decision process
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   Organisation efforts
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   Tools and structuring
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   User satisfaction
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   Satisfaction of the employees
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   Suggestions
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  Discussion
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   Motivations, Expectations and Risk
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   Lifecycle
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   Communication structures
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   Conclusion: towards a community driven process
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  Understanding and supporting cross-platform usage in the living room
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   Introduction
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  Related work
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   TV-centric systems
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   Cross media systems in general
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   SocialMedia project
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   Living Lab concept
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  Methodology, approach results
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   Diary Study
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   Creative workshops
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   Discussion
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   Implications for design
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   SocialMedia framework
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   Conclusion
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  Expressing use: infrastructure probes in professional environments
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   Introduction
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   Concept
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   Evaluation
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   Conclusion
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  In-situ Everywhere: A Qualitative Feedback Infrastructure for Cross Platform Home-IT
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   Introduction
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   Context motivation
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   Previous work
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   Cross platform feedback infrastructure
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   Feedback app
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   Towards meta-design variations
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  Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs
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   Introduction
•  
   Introduction
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   Business Process Modeling
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   End-User Development
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   Process Modeling for the End-User
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   Visual Metaphors to Support Process Modeling by End-Users
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   Integrating the End-User: An Interactive Process
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   End-user process adaptations: Understanding and expressing
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   Empirical Study
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   Tailoring in Practice
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   Modeling Workshop
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   Results from Modeling Workshop
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   Implications for the Design of a Common Process Representation
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   Evaluation of a Common Process Representation
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  End-User Process Adaptation: Interaction Issues
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   An Experiment in Pen-based Modeling Practice
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   Articulation Support for Conceptual Modeling
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   Supporting Modeling Interactions with a Paper-based Approach
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   Usage of the System
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   Evaluating Paper-based Modeling Interaction
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   Integrating the End-User: Combining Ease of Expression with Ease of Interaction
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   Conclusion
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  Using Paper and Pen to Control Home-IT: Lessons Learned by Hands-On Experience
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   Introduction
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   Smart remotes
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   Pen and paper interaction
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  P-remote
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   Pre-study
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   Implementation
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  Evaluation
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   Participants
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   Method
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   Procedure
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   Results
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   Customization variations
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   Discussion
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   P-remote versus wireless keyboard
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   Haptic
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   One hand or two hands
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   Visibility
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   Customization
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   Paper-based interfaces for Home-IT
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   Summary and future work
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  Implications for Design
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  Reflecting co-design activities of home technologies
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   Co-design with users of an online community
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   Co-design with users of local households
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  Tools that support co-design activities
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   Infrastructure Probes
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   Cross Platform Feedback tool
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   Digital pen based interaction concepts
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   Involving Non-Expert Users in Co-Design: Towards an integrated infrastructuring perspective
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   Processes-oriented view
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   Toolkits for infrastructuring activities
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   References
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   Erratum